Code Of Practice

Regulatory Status & AML

Monex International Limited is regulated by HMRC and registered as a Money Service Business since December 2003 (registration number XDML00000119742). We are obligated to conform and comply with the strict anti-money-laundering regulations and practices set by the regulators.

Exchange Rates

We do not speculate on exchange rates and we keep our spread on the rates low. We may give you information and our opinions on market movements in order to guide you through an immediate transaction, but please be aware that market rates are liable to fluctuation and vary throughout the day.

Service Commitment

We pride ourselves in providing all our customers with an excellent level of service and the best return for their money, which cannot be obtained from the banks or larger corporations.

FCA Registration

SpotOn Money is registered with the FCA as a Small Payment Institution, authorised for the provision of payment services.

Data Protection & Breach Notification

We are obligated to notify the UK data protection regulator (the Information Commissioner's Office, or "ICO") of any personal data breaches as required by law. We are also obligated to notify security breaches to relevant regulatory bodies where such breaches do not relate to personal data. We ensure that we have adequate measures and a suitable Data Breach Notification Policy in place to respond to any security breach in accordance with the applicable requirements.